Shipping


Shipping Information

All products are shipped free!!!

Kahlily partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS. 

Because we ship directly from our partners in these countries, your item may take 15-35 days to arrive.

Our goal is to offer you the best shipping options, no matter where you live. 

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2–3 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.

Worldwide other than US: International delivery usually takes about 20–40 business days.

USA: US orders are shipped by e-packet, which is a US Postal Service. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may decide to hold your items at the border temporarily, often without explanation! Note: Canada's customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country's customs department directly and ask that they release your items immediately.

We do not guarantee shipping time frames. There can be unforeseen issues outside of our control. Because of this, we only offer refunds for items lost in transit after 60 days from your date of purchase. We are not responsible for lost or stolen items if they have been confirmed delivered by USPS.